Installing the Service

First you must log on using an account with full administrative privileges.

To install the DNC-Max service, press the Install button. This will bring up the service account dialog shown below.

Service account setup.

Here you must select either the System Account or This Account as described in Setting up an Account for the DNC-Max Service. If you select This Account you must specify the account name and password. If you are logging on to a domain, you must also specify the domain name in the Domain field. This is shown below.

Installation using a custom account.

If you specify This Account, you should check the Allow clients to browse network resources field, otherwise Clients cannot browse network resource when sending and receiving files.

Check the Allow clients to browse mapped network drives field to allow Clients to browse mapped network drives. A mapped network drive is a drive assigned to a drive letter.

Example: The drive N: might be assigned to the network resource \\SERVER\NCPROGS.

When DNC-Max is running as a service, no mapped network drives are available, unless a user is logged on to the local computer. When a user is logged on, the mapped network drives visible to DNC-Max are those assigned to the user currently logged on, and DNC-Max might not have access to these drives, depending on the account specified above. So normally you should not check this field.

If you install DNC-Max using the System Account, no network resources or mapped network drives are available when sending and receiving files.

After selecting the desired account, click OK to install the service.

If the service is installed successfully, the service manager will ask if you want to start the service now. If this is your first installation, answer No to return to the service manager dialog. If you answered No to start the service, the service manager will change the server status to Service stopped, and the Install button is changed to Remove, as shown below.

Service Manager showing service not started.

If the service installation fails, a message box will pop up explaining the problem. If you have not installed the service before, and the installation fails, it is most likely because the specified account is not valid. If the DNC-Max service has been installed previously, the failure is most likely caused by a problem when the service was removed. If this is the case, you should restart the system and try again.

To start the service, press the Start button. The server status will change to Service started.

Service Manager showing the running service.

If the server fails to start because of a setup or licensing problem, this will be shown in the service event log.

You can now close the Service Manager, and you will not need it again unless you wish to change the server configuration. You can however always start the Service Manager to check the current status of the server. In addition to the service status and the service event log, the Service Manager also displays the number of active ports, and the total number of files transferred.

The Service Event Log does not show all the information provided in the regular server log. No port information like file transfers etc. are logged, but the port logs are still available in the administrator client.